Warning!!! HP Laptop: HP recalls millions of LS-15 laptop power cables over fire hazard fears | सावधान! काम करते-करते लग सकती है आपके HP लैपटॉप में आग,HP लैपटॉप का अब तक का सबसे बड़ा कॉलबैक

Warning!!! HP Laptop:

HP recalls millions of LS-15 laptop power cables over fire hazard fears

30 Aug 2014

HP has been forced to recall millions of power cables in the US and Canada over fire hazard concerns

Do you own an HP laptop, or bought one for a relative in the past few years? You may want to check the power cable for the designation LS-15, as the company has just issued a recall that affects over six million customers worldwide. The cables are thought to pose a fire hazard, and as such shouldn't be used but instead sent back to HP for a replacement.
In a warning posted to the official HP website, the company statement explained the situation. "On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for affected AC power cords distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations, sold from September 2010 through June 2012.

"HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost."
The fault apears to be limited to cables with US plugs according to HP's recall message, but we've been told by a company representative that the recall is worldwide. Although the chargers themselves and the laptops aren't affected, the supplied cables have been reported to overheat, melt and char surrounding surfaces, so if you have a cable with the LS-15 designation be sure to get in contact with HP.
HP and Compaq laptop owners in the affected countries are being advised to check if they have an affected cord, and if so stop using it immediately. HP will arrange a free replacement for a non-defective cable.
The fault is thought to have affected somewhere in the region of six million laptops, which were sold between 2010 and 2012, so anyone that has purchased a laptop in 2013 or 2014 should be safe.
 

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Official web site HP and his Warning message are given below:

 

WebSite HP: https://h30652.www3.hp.com/

 

HP Message For consumer:

 

HP Notebook PC AC Power Cord Safety Recall and Replacement Program

Program Summary On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for affected AC power cords distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations, sold from September 2010 through June 2012.
HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost.
HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers. We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers.
Note: Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord. Please validate the power cord shipped with your notebook PC or purchased with an accessory, or as a spare.

Getting Started  

 

Let's get started: Unplug your power cord from the wall outlet.  

 

Select the country/territory where you want the replacement AC power cord to be shipped, if the power cord is found to be eligible for replacement:  

 

* Required Field  

 

* Please Select Country or Territory Please enter your e-mail address so that we can communicate any updates regarding this recall program:  

 

* Email Address  

 

 Potentially affected power cords can be identified by a molded mark on the adapter end of the power cord. The molded mark will be “LS-15”. Not all power cords with the “LS-15” molded mark are affected.

Click to SEE PHOTO

click here for enlarged image

* Does the molded mark include LS-15? YES NO

 

 

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सावधान! काम करते-करते लग सकती है आपके HP लैपटॉप में आग,HP लैपटॉप का अब तक का सबसे बड़ा कॉलबैक

 लंदन, 30 अगस्त 2014 | अपडेटेड: 20:49 IST

टैग्स: एचपी| कॉम्पैक| लैपटॉप की पॉवर कॉर्ड| एचपी के लैपटॉप

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आज के समय में लैपटॉप युवाओं की जिंदगी का अहम हिस्सा बन चुका है. और अगर आप भी लैपटॉप यूजर हैं तो आपके लिए एक बुरी खबर है. एचपी और कॉम्पैक का लैपटॉप इस्तेमाल करने वालों को ये खबर पढ़कर बड़ा झटका लग सकता है. एचपी और कॉम्पैक के लैपटॉप की केबल में आग लग सकती है. इसी खतरे के चलते अमेरिकी कंपनी एचपी अपने लैपटॉप का अब तक का सबसे बड़ा कॉलबैक किया है. यूएस कंज्यूमर सेफ्टी कमिशन के मुताबिक एचपी ने अपने ब्रैंड के बिक चुके लैपटॉप के 60 लाख से ज्यादा एलएस-15 केबल वापस मंगवाए हैं. गौरतलब है कि ये समस्या एचपी और कॉम्पैक के सितंबर 2010 और जून 2012 के बीच में बिके सभी मॉडल में पाई गई है. इस दौरान खरीदे गए लैपटॉप्स को ग्राहक एचपी की वेबसाइट पर जाकर रिप्लेस करवा सकते हैं.
हालांकि इन वापस मंगवाई गई 60 लाख पॉवर कॉर्ड में से 56 लाख ग्राहक तो केवल अमेरिका में ही हैं और बाकी के 4 लाख ग्राहक कनाडा और उससे बाहर के हैं. कंपनी के सामने अभी तक कुल 29 पॉवर कॉर्ड जलने या ज्यादा गर्म होने के मामले आ चुके हैं, जिसके बाद एचपी ने यह फैसला लिया है. इतना ही नहीं कंपनी ने अपने ग्राहकों को तुरंत प्रभाव से पॉवर कॉर्ड इस्तेमाल करने से भी मना किया है.